We are the sole owners of the information collected on this site and from the applications therein. In addition to information that you give us voluntarily, we also collect information automatically based on your actions at the site or while using the applications.
Currently, this information is collected on our behalf by Google, GetSatisfaction and Atlassian.
We will use your information to help optimize workflows for our applications and to improve support.
As a small company, efficiency is paramount and we can only support a request to remove all information in our system about you in exchange for an agreement that you will no longer use our site or the applications therein.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.